Welcome Package

Up to $4,000 + 475 Free Spins

Across your first 4 deposits
Wagering
45× bonus
Max bet
$8 per spin
Min deposit
$30
Max cashout
5× the bonus

Contact Rooli Casino

If you need assistance, contact Rooli Casino support at support@rooli-casino.best. The support team can help with general questions about your account, verification, payments, technical issues, bonus terms and responsible gambling options.

Rooli Casino operates under a licence issued by the Comoros (AOFA), reference ALSI-202508056-FI2, and a licence from the Tobique Gaming Commission (New Brunswick), licence No. 0000002.

  • OperatorNovatrix S.R.L.
  • Established2023
  • Games library15,000+ titles from 90+ providers
  • Withdrawal limit$4,000/day · $40,000/month (AUD)

How to get in touch

Email support

Send your request to support@rooli-casino.best and explain what you need help with. A clear message with the relevant information helps the support team understand your situation and respond more efficiently. Please do not send your password or unnecessary sensitive security information by email. For security, use the email address registered to your account when possible.

  • Your account email address or username
  • A short description of the issue or question
  • Screenshots, error messages or other relevant details, if they help explain the problem

Typical reasons to contact support include account access and verification questions, deposits and withdrawals, bonus terms, technical problems and responsible gambling requests. If your message relates to an existing enquiry, include any previous reference or reply in the same email thread where possible.

Messages are reviewed as soon as reasonably possible. You will usually receive a reply within 24 hours, although response times may vary depending on the subject and complexity of your request. Providing complete and accurate information can help avoid unnecessary follow-up questions.